Cancellation Form – Melt Gummies

LET'S GET STARTED!

Choose the issue you're facing below — this helps us understand the problem and get it resolved faster.

Bank disputes typically take 60–90 days to resolve. We aim to have your refund processed within 24 hours.

I want to dispute a subscription or recurring payment I do not recognise this charge I have already cancelled this order I am not satisfied with my product I received an item that is different or not as described I have not received my product The delivery is taking too long / not progressing I have already returned this product I am waiting for my refund

We're sorry this happened to you!

Let us help you sort this out right away.

What is the order number of the transaction you wish to dispute?

Your order number is at the top right of your order confirmation email and starts with the # sign.

Order number

What was the total amount of this order?

Amount (£)

Which payment method was used for this transaction?

Payment method Briefly describe the issue you're facing

Your request has been submitted successfully!

What happens next: our team is reviewing your request now.

We aim to process refunds and cancellations within 24 hours, straight back to the card you used.

You'll receive an email confirmation as soon as it's done.

If we need anything else to complete your refund, we'll email you — but in most cases we won't need to.

IMPORTANT: Please don't open a dispute with your bank or PayPal as well

Once a dispute is open, we can no longer refund you directly. Banks can take up to 90 days to process a dispute, while our team aims to get your money back to you much sooner.

Questions in the meantime?

Email support@meltinbed.com

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